Privacy Policy

1. About SAJO Consultancy

SAJO Consultancy Pvt. Ltd. is a premier overseas education and language training consultancy headquartered in Indore, Madhya Pradesh, India.

2. Information We Collect

We only collect personal information that is reasonably necessary to provide counselling, evaluate academic profiles, and communicate with you:

• Contact Information: Full Name, Mobile/WhatsApp Number, Email Address, and Current City.
• Academic & Profile Details: Educational qualifications, GPA/percentage, target degree level (Bachelors, Masters, PhD), target country (USA, UK, Canada, Australia, Europe, etc.), and desired intake.
• Technical & Usage Data: IP address, device type, browser information, pages visited, and interaction data via cookies and Google Analytics.

3. How We Use Your Information

We use your information exclusively for legitimate educational and counselling purposes, including:

• Scheduling free profile evaluations and counseling sessions at our Indore center or online.
• Assisting with university shortlisting, course selection, and admissions documentation.
• Providing batch timings and demo class updates for IELTS, PTE, French, SAT, and GRE/GMAT classes.
• Direct communication via telephone calls, SMS, and WhatsApp regarding your applications.
• Improving our website performance, user experience, and advertising relevance.

4. Google Advertising & Analytics Disclosure

We partner with third-party advertising vendors, including Google LLC, to display relevant advertisements across the internet.

• Google Ads & Conversion Tracking: When you click on one of our advertisements on Google, cookies or conversion tags (including Google Ads `AW-` tags and Google Tag Manager) are used to measure the effectiveness of our campaigns and track form interactions.
• Remarketing / Retargeting: Third-party vendors, including Google, may use cookies to serve ads based on someone's past visits to our website. We strictly adhere to Google's Policy for Advertising Based on Interests and Remarketing.
• Opt-Out Options: Visitors can opt out of Google's use of cookies and personalized ads by visiting the Google Ads Settings. You may also opt out of third-party vendor cookies by visiting the Network Advertising Initiative Opt-Out Page.
• Google Analytics 4 (GA4): We utilize GA4 to analyze traffic volume and user engagement. GA4 does not log or store individual IP addresses in reports.

5. WhatsApp & Electronic Communications

By submitting an inquiry or requesting counselling on our website, you expressly consent to receive communications from our certified education counselors via WhatsApp, phone call, or email. We will never spam you. You can opt out of communications at any time by replying "STOP" on WhatsApp or sending an email to info@sajoconsultancy.com.

6. Zero Sale of Personal Data

We do not sell, rent, lease, or trade your personal information to third-party telemarketers, data brokers, or unaffiliated commercial entities under any circumstances. Your data is shared solely with institutional partners (e.g., target universities or colleges upon your explicit instruction during application filing).

7. Data Security & Retention

We enforce strict technical and operational security protocols (including SSL encryption, firewall protection, and restricted internal access) to protect your personal details against unauthorized access or disclosure. Personal information is retained only as long as required to assist with your educational goals or comply with applicable legal obligations.

8. Your Legal Rights

Under applicable Indian and international data protection laws, you have the right to:

• Request access to the personal data we hold about you.
• Request correction or updating of any inaccurate details.
• Request the deletion or purging of your counseling records from our database.
• Withdraw your consent for marketing communications at any point.

9. Grievance Officer & Contact Information

If you have any questions, feedback, or concerns regarding this Privacy Policy or our data handling practices, please contact our designated grievance desk: